Frequently Asked Questions
Do you deliver across Ontario?
Yes. Delivery is available across Ontario for eligible orders.
How much is delivery?
Applicable delivery charges are confirmed during the order confirmation call before delivery. This allows the charge to reflect the destination, product and delivery requirements.
Why is the delivery charge not finalized at checkout?
Furniture and mattress delivery can vary by product size, location and access requirements, so our team confirms the applicable charge directly with you before delivery.
Can I ask a question before ordering?
Yes. Use the Contact page and include the product name and your question.
How do I choose the right size?
Review the product information and measure your bed frame, room, entrances and intended placement area before ordering.
Can I change an order after submitting it?
Contact us as soon as possible with your order details. Whether a change can be made depends on the order status.
Where can I find return or warranty information?
Use the Returns and Warranty pages in the Customer Care section of the footer.