Warranty and product support
Warranty coverage can vary by product and manufacturer. Where a product includes warranty coverage, the applicable terms for that item govern the claim.
Need support?
Contact us with your order number, product name, a description of the issue and clear photos where relevant. This helps our team review the request efficiently.
Important information
- Normal wear, accidental damage, misuse or damage caused by unsuitable installation or support may not be covered.
- Mattresses should be used with a suitable supporting base.
- Furniture should be used and maintained according to its intended purpose.
Our team will explain the next steps after reviewing your product and order information.